Enterprise Applications Intern - 6 Months

PURPOSE

Support the Enterprise Applications team in maintaining, improving, and supporting business applications that enable operational efficiency and business continuity across the organization.

KEY ACCOUNTABILITIES

• Assist with day-to-day support of enterprise applications (ERP, EAM, HR, Procurement, BI, etc.)
• Help monitor application performance, incidents, and service requests
• Support users with basic troubleshooting and issue resolution
• Participate in system testing, upgrades, enhancements, and rollout activities
• Assist in documenting processes, procedures, and user guides
• Support data validation, reporting, and data quality activities
• Collaborate with IT and business teams to gather requirements and feedback
• Contribute to application governance, compliance, and continuous improvement initiatives
• Participate in meetings, workshops, and training sessions

Currently pursuing a degree in

• Information Systems
• Computer Science
• Software Engineering
• Familiarity with Microsoft 365 tools and business applications is advantageous

Skills and relevant experience

• Basic understanding of business applications and IT systems
• Analytical and problem-solving mindset • Good communication and teamwork skills
• Attention to detail and willingness to learn
• Basic knowledge of databases, SQL, Excel, or reporting tools is an asset
• Ability to manage tasks and priorities effectively

Typical Exposure Areas The intern may gain exposure to

• ERP systems
• Enterprise Asset Management (EAM)
• Power BI and reporting tools
• Application support processes
• IT governance and controls
• System implementation and change management
• Business process improvement

Success Measures

• Responsiveness to support requests
• Quality and accuracy of assigned tasks
• Documentation completeness
• Learning agility and initiative
• Contribution to team objectives and projects