Programme Development and Quality Coordinator

À propos

Overview and Purpose: The Programme Development and Quality Co-ordinator (PDQC) provides strategic leadership on country strategy, programme development, quality, MEL, accountability, learning, communication & advocacy, partnerships and localisation. He or she ensures that programmes are relevant, needs- and evidence-based, technically sound, compliant with Concern’s standards and aligned with the National Strategic Plan. The PDQC sets the strategic direction for funding positioning and development, whilst the Grants Manager oversees the operational processes of grant management, proposal development, reporting, partnerships, communication and visibility. The PDQC reports to the Programme Director and provides line management oversight of the MEL and accountability functions, as well as of the Grants Manager. The Communications and Advocacy Officer and the Partnerships Manager are supervised by the Grants Manager. Line manager: Director of Programmes Terms and conditions: Fixed-term contract (12 months), full-time, unsupervised, office-based role with frequent travel to the field Salary: GB6 €46,822 - 52,024 GB4-6 Unaccompanied International Staff T&Cs

1. Country Strategy and Strategic Programme Development

• Support the Programme Director in developing, reviewing and monitoring the National Strategic Plan, ensuring alignment with Concern’s organisational priorities and country team ownership
• Analyse context, needs, vulnerabilities, sectoral trends and humanitarian developments to inform programme priorities and strategic decisions
• Contribute to defining priorities for funding, positioning, growth and portfolio diversification
• Provide strategic and conceptual leadership for new programmes and proposals, including theories of change, intervention logic, technical approaches and cross-cutting priorities
• Ensure HCUEP, equality, protection, conflict sensitivity, disaster risk management and other Concern principles are integrated across programmes
• Guide the Grants Manager in translating country priorities into funding opportunities, proposals and donor engagement

2. Programme Quality and Technical Support

• Define and oversee the country programme quality framework and its application throughout the programme cycle
• Ensure technical and methodological coherence across programmes, working with programme managers, area coordinators, technical advisers and HQ teams
• Promote relevant humanitarian standards, Concern policies and programme cycle management systems
• Identify technical support needs, coordinate quality reviews and ensure follow-up of recommendations from evaluations, audits, technical visits and learning exercises
• Ensure adequate resources for programme quality, MEAL, accountability and cross-cutting priorities are included in programme designs and budgets

3. MEL, Accountability and Learning

• Provide strategic leadership of the country MEL function, including the MEL strategy, results frameworks, indicators, data systems and dashboards
• Ensure programme data is reliable, protected, analysed and used for decision-making, programme adaptation and demonstration of results
• Oversee evaluations, studies, surveys, research and learning reviews, ensuring findings are disseminated and used
• Promote learning, adaptive management and knowledge-sharing across programme sites, country, regional and technical teams
• Oversee accountability to communities, including feedback and complaints mechanisms, community participation and closing the feedback loop
• Ensure evidence, results and lessons learned inform proposals, donor reports and communications

4. Leadership, Coordination and Staff Management

• Line manage and support the professional development of MEL and accountability managers and the Grants Manager
• Ensure clear roles and effective coordination between PDQC, MEL, accountability, partnerships, grants and communications functions
• Work closely with the Programme Director, Area Coordinators, Programme Managers, support functions and Dublin teams
• Represent Concern in relevant strategic and technical forums
• Ensure compliance with Concern’s policies, procedures, quality standards and commitments

5. Other Responsibilities

• Play an active role in emergency preparedness and response and adapt programming to evolving country needs
• Promote and comply with Concern policies and procedures, including safeguarding, Code of Conduct, equality, finance, logistics, HR and security
• Undertake other related duties reasonably assigned by the Programme Director

Role Holder Requirements

• Essential
• At least five years’ relevant field and/or headquarters experience in the humanitarian or international development sector
• Fluency in written and spoken English and French
• Relevant university degree in political science, economics, agriculture, development studies or a related field
• Proven experience in developing proposals for international NGOs and working with institutional donors
• Strong experience across all stages of Programme Cycle Management, including assessments, programme design, logical frameworks, implementation, monitoring and learning
• Experience in programme quality, results-based management and the integration of cross-cutting approaches
• Proven experience working with national/local partners and rural communities
• Knowledge and practical understanding of equality, particularly gender and disability inclusion, protection and participatory approaches
• Demonstrated experience in staff management, capacity strengthening and team development
• Ability to work independently, take initiative, prioritise effectively and deliver high-quality work under pressure and tight deadlines
• Strong analytical, organisational and problem-solving skills
• Excellent interpersonal, communication, presentation, networking and influencing skills
• Strong intercultural sensitivity, adaptability and ability to work effectively in diverse teams and contexts
• Commitment to Concern’s mission, values and approaches, including participation, accountability, protection and capacity strengthening
• Good IT skills
• Willingness and ability to travel regularly to programme areas, including rural and remote locations, for up to 50% of working time